At Nivorous, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://nivorous.com, purchase our products, or interact with our services. By accessing our site, you agree to the terms outlined in this policy.

1. What Information We Collect

We collect both personal and non-personal information to provide a smooth, customized, and secure shopping experience.

a. Personal Information You Provide

When you interact with Nivorous – including browsing our site, creating an account, placing an order, or signing up for our newsletter – we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (secured via third-party processors like Stripe or PayPal)
  • Order details and transaction history
  • Preferences and feedback (e.g., product reviews)

b. Automatically Collected Information

When you use our website, certain data is automatically collected using cookies and analytics tools. This may include:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Referring URL (the website you came from)
  • Pages viewed and time spent
  • Interactions with product listings, buttons, and forms

2. How We Use Your Information

We use your information to operate effectively, improve your shopping experience, and fulfill our legal and contractual obligations.

Specifically, we may use your data to:

  • Process and fulfill orders, including shipping and returns
  • Communicate with you about orders, promotions, or service updates
  • Provide customer service and resolve disputes
  • Personalize product recommendations and marketing content
  • Improve website performance, usability, and security
  • Comply with legal obligations and prevent fraud

We only collect data necessary for these purposes and do not use your information in any way that contradicts this policy.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with trusted third parties under the following conditions:

  • Service Providers: We partner with reputable vendors (e.g., shipping companies, payment processors, marketing tools) to operate our business efficiently.
  • Legal Obligations: If required by law, court order, or law enforcement, we may disclose necessary information.
  • Business Transfers: If Nivorous undergoes a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

All third parties are contractually obligated to handle your data securely and in compliance with privacy laws.

4. Cookies & Tracking Technologies

Nivorous uses cookies, pixels, and analytics tools (like Google Analytics and Meta Pixel) to improve your user experience. Cookies help us:

  • Understand visitor behavior and website performance
  • Store your preferences (e.g., language or cart contents)
  • Deliver personalized ads on platforms like Facebook and Instagram

You may disable cookies in your browser settings, but some site features may not function as intended.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or accounting requirements
  • Resolve disputes and enforce our agreements

When no longer needed, we securely delete or anonymize your data.

6. Security of Your Information

We take your data security seriously. Nivorous implements a variety of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

Security practices include:

  • SSL encryption for all transactions
  • Secure data storage with limited access
  • Regular site updates and vulnerability scans
  • Secure third-party payment processing

Despite our best efforts, no system is 100% immune to risk. We encourage you to keep your account details confidential and report any suspicious activity immediately.

7. Your Rights and Choices

Depending on your jurisdiction (e.g., EU, California), you may have specific privacy rights:

  • Right to Access: Know what data we collect and how it’s used
  • Right to Rectify: Correct inaccurate or incomplete information
  • Right to Erase: Request deletion of your personal data
  • Right to Object: Opt out of direct marketing or data profiling
  • Right to Portability: Request a copy of your data in a machine-readable format

To exercise your rights, please email us at support@nivorous.com. We will respond within 30 days in compliance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or affiliates. Nivorous is not responsible for the content, privacy policies, or practices of these third-party websites. Please review their policies before submitting personal information.

9. Children’s Privacy

Nivorous does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn we have inadvertently collected such data, we will delete it immediately. Parents or guardians who believe we have collected information from a child should contact us at support@nivorous.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Any revisions will be posted here with an updated “Effective Date.” We encourage you to review this page regularly to stay informed.

11. Contact Us

For questions or concerns about our Privacy Policy or your data:

NIVOROUS LLC
Email: support@nivorous.com
Website: https://nivorous.com
Address: 21 Cliff St, Waterbury, CT 06710, United States

Nivorous – Premium Apparel Designed for Comfort, Confidence & Everyday Living.